Shipping Policy
At Sensual Secret Boutique, we strive to provide a fast and reliable shipping experience. Our shipping timeframe consists of two parts: processing time (24 hours) and shipping time (3-5 days for UK orders) USA Shipping too. We offer standard and express shipping options, and you will receive an email with a tracking number once your order is shipped.
Shipping Options
- Standard Shipping: 3-5 days
- Express Shipping: 1-2 days (additional fee)
Order Tracking
Track your order status using the provided tracking number.
Delivery Areas
- United Kingdom: Standard and express shipping options available
- USA: [insert shipping details]
Returns Policy
- Return items within 14 days of delivery
- Contact us via email or phone to initiate return
Return Conditions
- Item must be unused and in original condition
- Item must be returned in original packaging
- Item must be shipped back to us within 14 days of delivery
Refunds
- Processed within 5-7 business days
- Refunds will be issued in original form of payment
Exchanges
- Only available for defective or damaged items
- Contact us for instructions on how to proceed
Shipping for Returns
- You will be responsible for paying for return shipping
- We recommend using a trackable shipping service
Lost or Damaged Items
- Contact us if you do not receive your returned item or it is damaged during transit
Refund Issues
- Contact us if you have any issues with your refund
Acknowledgement
By shopping at Sensual Secret Boutique, you acknowledge that you have read and understood our shipping policy and agree to comply with its terms.
Policy Updates
This policy is subject to change without notice. We reserve the right to modify or update our shipping policy at any time without notice.